Tenants, leases & owner information
Tenant screening & placement
Discuss the property, occupancy plans and responsibilities for the placement process, with information handling and decisions clearly defined.
Property management · Kitchener–Waterloo
Property Management in Kitchener–Waterloo
Tenant and lease administration, property oversight and owner reporting. Define the responsibilities you want supported with D&D Property Management.
Call (519) 501-5003
Clients across the D&D network
A selection of clients served by D&D Home Services, part of the D&D network.
Illustrative building photography. Photo sources and credits.
Start the conversation
Tell us about
the property.
Describe the property and the management responsibilities you want help coordinating.
Prefer to talk? Call (519) 501-5003 or email us
Request recorded
Your property-management enquiry was recorded. The requested responsibilities, property details and owner approvals still need to be reviewed before any management arrangement is agreed.
Our services
What we do best.
Tenants, leases & owner information
Lease management & renewals
Keep lease records, renewal dates and communication responsibilities within an agreed administration scope.
Tenants, leases & owner information
Rent collection administration
Define payment administration, records, owner communication and the process for raising discrepancies or overdue items.
Tenants, leases & owner information
Property financial reporting
Discuss which property records and reports you need, who supplies information and how questions or exceptions should be communicated.
Condition, maintenance & coordination
Property condition inspections
Agree the areas to review, access arrangements and the way observations, photographs and follow-up items will be recorded.
Condition, maintenance & coordination
Property maintenance coordination
Describe recurring needs, open repairs and approval limits so requests, access and follow-up can be coordinated within the agreed scope.
Condition, maintenance & coordination
Vendor & contractor coordination
Define how work is requested, approved and followed up, including the role of existing contractors and the owner’s decision points.
Condition, maintenance & coordination
Property emergency coordination
Agree contacts, escalation responsibilities and owner approval arrangements for urgent property issues. Service coverage needs confirmation.
8 services
Explore all servicesD&D Property Management
A property works
through its details.
Tenants, leases, maintenance and reporting connect to one another. We discuss the responsibilities, approval limits and information needed to make those connections clear.
Meet the company behind the workClarify Property Management Terms
Compare the responsibilities, fees, exclusions and approval limits in the proposed agreement. Record any placement terms separately so the conditions are clear before you decide.
A closer look
An address.
Many connected needs.
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In our clients’ words
What our clients say
Client feedback
D&D manages all 12 of my rental units in Waterloo. Professional, transparent, and they treat my properties like their own. Best decision I made as a landlord.
Jennifer L.
Read this testimonialAs an out-of-province landlord, I needed a reliable team on the ground. D&D's monthly reports are detailed and their communication is excellent.
Michael T.
Read this testimonialThey screened tenants thoroughly for my duplex. Found great tenants who pay on time and take care of the property. Worth every penny of the management fee.
Karen S.
Read this testimonialI was drowning in tenant calls and maintenance requests. D&D took everything off my plate. Now I just check my monthly statement. Life-changing.
Robert P.
Read this testimonialBurst pipe at 2 AM and D&D had a plumber there within 90 minutes. They handled everything and kept me updated. That's the kind of service you pay for.
Amanda B.
Read this testimonialTheir financial reporting is top-notch. Every month I get a clear breakdown of income, expenses, and maintenance. Tax season is a breeze now.
David W.
Read this testimonialHave a project in mind?
How it works
Clear roles.
Useful information.
A management arrangement starts with knowing who is responsible for what and how decisions are made.
Talk through your projectUnderstand the current arrangement
Describe the property type, location, unit count and occupancy. Explain which responsibilities are handled today and where support is needed.
Define roles and decision points
Separate tenant administration, property work and owner reporting. Discuss access, approval limits, existing providers and any transition requirements.
Agree the management scope
Confirm responsibilities, fees, communication, reporting and authority to act. An enquiry does not start management or authorize property work.
Confirm the next steps
Review the agreed scope, responsibilities and arrangements before work begins. Confirm how any changes will be discussed and approved.
Questions & answers
A little clarity,
before you begin.
Can I discuss selected tasks instead of full management?
Yes. Describe which responsibilities you want considered and which will stay with you or another provider. The proposed scope and terms need agreement before management begins.
What information should I provide about my property?
Include the location, property type, approximate number of rental units and current occupancy. Explain the management priorities and any existing arrangement that needs to be considered.
Can you discuss a portfolio with different needs at each property?
Yes. Summarize the locations and property types, then note which responsibilities or contacts differ. A portfolio should not be assumed to have one identical scope across every address.
Want to include a preferred date and time?
Your preferences
Share a preferred time.
Share a preferred date and time. We will confirm arrangements with you; sending a request does not book an appointment.
Prefer to send the details first? Request a quote or call (519) 501-5003.
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Tell us about your property.
More questions
Before you send your request.
What needs to be agreed when changing management arrangements?
Discuss the current responsibilities, records, property contacts, authority to act and proposed transition. Approval limits, fees, reporting and communication need to be part of the agreed arrangement.
Does an enquiry authorize repairs or start management?
No. It records the request for a discussion. Responsibilities, authority, approvals and commercial terms must be agreed before management or property work is authorized.
How should I compare property-management fees?
Compare the tasks covered by the recurring fee and any separate leasing, maintenance coordination, inspection or additional-service charges. Use the published fee information as a starting point, then confirm the terms for your property. See fee schedule.
What should a management scope include?
Specify responsibility for leasing, rent records, maintenance coordination, inspections and owner reporting. Identify approval limits and tasks you will retain so the handoff is clear.
How should I raise a tenancy-related concern?
Describe the issue and the support you are seeking without sending sensitive tenant records in an initial enquiry. Clarify the manager’s role and whether separate qualified legal assistance is needed before relying on a proposed course of action.
What should I ask about maintenance coordination?
Establish how requests are received, who approves spending, which vendors may be used and what records the owner receives. Agree how urgent issues differ from routine work.
What should I clarify about tenant screening?
Ask which checks are proposed, how applicant information will be handled and who makes the final decision. Screening criteria, responsibilities and any separate fees belong in the agreed scope.
What information helps start a management discussion?
Provide the city, property type, number of units and current management arrangements. Describe the responsibilities you want help with and any handoff deadline.
What helps when changing managers?
Gather tenancy documents, payment and expense records, open maintenance items, keys and access information. Identify who will transfer each item and who contacts tenants or vendors. Agree the handoff arrangements before treating responsibilities as transferred.
Discuss your property →